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SWM Terms and conditions

Scroll down to view our terms and conditions for:

  • Events (watersports courses, lessons, clinics, sessions and private tuition bookings)

  • RYA First Aid courses

  • Boat & board repairs

  • Small, un-braked dinghy trailer servicing

SWM Terms and conditions (events) - valid from 1 January 2025

General

  1. An event may be defined as a watersports course, lesson, clinic, session or private tuition booking

  2. Event fees are due in full either at the time of online booking or as per the invoice payment terms

  3. Simon Winkley Marine (SWM) reserves the right to vary event details, dates and times as necessary

  4. For events at clubs and centres, general safety cover is provided and the sailing areas will be observed at intervals when clients are on the water

  5. Photos and/or video footage may be taken during the event by authorised persons for the purposes of coaching, promotion, advertising or publicity. The copyright rests with such authorised persons. Photos and/or video footage can be supplied to participating clients, a service for which a charge may be made. Opting out of photography/video is done by informing the instructor on the first day of the event

  6. Payment terms: full payment is due when an online booking is made or upon receipt of an invoice

 

Client responsibilities

  1. The online waiver (to include up-to-date contact information and a statement that you are able to participate) must be satisfactorily completed prior to the start of the course and the link to this is found in the course confirmation email. The candidate is expected to log into their SWM account to update any such details as they change – and to inform the instructor of any changes on the day of the course

  2. All clients should wear suitable footwear both on and off the water

  3. Clients should provide their own wetsuit, footwear, harness (where necessary) and other personal clothing, appropriate for the season. Visit our online shop to buy wetsuits, shoes, impact vests with 50N of buoyancy, gloves, hoods, changing robes and other such items. Enquiries about hiring a wetsuit should be made at the time of booking. For hygiene and practical purposes, footwear is not available to hire

  4. Wingsurfing, wingfoiling, windfoiling and parawinging events at our Queen Mary Sailing Club (QMSC) base require helmets and impact jackets with 50N of buoyancy to be worn by all (regardless of personal levels of ability). For all lessons up to a 1:4 maximum ratio these will be supplied within the event cost. These are recommended in other locations

  5. Windsurfing events for under-18s at our QMSC base require personal floatation devices to be worn, even though the client may be wearing a harness. Windsurfing events for over-18s at our QMSC location require either a personal floatation device and/or a harness to be worn

  6. Sailing events require personal floatation devices with 50N of buoyancy to be worn

  7. All candidates and anyone accompanying them must adhere to any local safety rules, bye-laws and/or codes of conduct. Clients are expected to conduct themselves in a responsible and safe manner to include: adhering to the guidance of the instructor or staff, taking care around the site, showing respect towards (and cooperating with) other clients/persons, refraining from disruptive behaviour, avoiding bad language, not causing offence to others and not being under the influence of alcohol and/or drugs

  8. Participation in the 2025 Weymouth Speed Week (WSW) Clinic is subject to the client completing the online entry into the SWM team on the WSW website as soon as it opens on 6 September 2025. This is due to very tight restrictions of the number of entries for WSW

 

Client fitness & medical

  1. Participation in watersports requires a certain level of fitness so clients must be capable of participation in the activity. Clients are required to state if there are any medical reasons or other factors that might affect their ability to safely participate in the event - bearing in mind that they will have to:

    1. lift and carry watersports equipment

    2. sit, stand and balance on equipment or in vessels that may feel unstable

    3. capsize or fall into the water or onto equipment

    4. react to changing and unpredictable conditions such as wind gusts and water state

  2. Candidates should seek medical advice if they have any doubts about their ability to participate

  3. If a candidate believes that they may require special assistance or some form of reasonable adjustment made for them to be able to take part in the event, they must contact SWM to discuss their requirements. Inclusivity is important to us so we will do our best to help

 

Equipment, personal effects and insurance

  1. SWM instructors reserve the right to assess the ability of each client before allocating equipment

  2. Clients are expected to treat the equipment with care and to follow the guidance of the instructor

  3. Club/centre equipment: usage and damage will be subject to local terms and conditions

  4. SWM equipment (including all wingsurf/wingfoil/parawing kit and personal protection): damage is covered by SWM, except for when equipment has not been treated with care and/or the guidance of the instructor has not been followed

  5. Clients’ own equipment: usage is at the client’s own risk and it must be safe, appropriate, seaworthy and suitably insured. SWM will not accept any liability for damage or loss to clients’ equipment howsoever caused

  6. Clients’ personal effects: valuables such as jewellery are not required for marine training so we ask clients not to bring them. Essential valuables such as keys, wallet, laptops, phones etc. can be left in certain places (with differing levels of security) in our range of locations. Our QMSC base has a range of good options for this. SWM will not accept any liability for damage or loss to clients’ personal effects howsoever caused

  7. SWM holds suitable liability insurance. Personal insurance is the responsibility of the client. Clients may wish to consider obtaining personal insurance for any events to cover missing the event, cancellation or curtailment of the event, personal injury, accident, damage to (or loss of) personal equipment/valuables or any other occurrence either caused by the client or beyond their control

 

Cancellations

  1. SWM reserves the right to cancel the event if the minimum number of clients has not been reached, if the conditions are unsuitable or for any other reason. In this case either: a) the booking will be rescheduled or transferred to an alternative event; b) the fee paid will be held in credit; or c) a refund will be made*

  2. All cancellations must be confirmed in writing to info@simonwinkley.com

  3. Cancellation terms are as follows:

    1. Cancellation more than 14 days before the start of the event: 100% refund*

    2. Cancellation between 7 and 14 days before the start of the event: 50% refund*

    3. Cancellation less than 7 days before the start of the event (or missing all or part of it): 0% refund

(* all full or part refunds are subject to an admin fee of £15.00 (inc. VAT) per place on the event to cover the cost of booking agent fees, electronic payment charges and admin fees incurred by SWM)

SWM Terms and conditions (RYA First Aid Courses) - valid from 1 January 2025

General

  1. Simon Winkley Marine (SWM) reserves the right to vary course details, dates and times as necessary

  2. Host clubs/centres are required to provide a clean, dry, warm, clutter-free space indoors for classroom learning, with enough space for the first aid activities. Other activities on the day should not impact the course. Every effort must be made by the host club/centre to achieve a productive learning environment

  3. Photos and/or video footage may be taken during the course by authorised persons for the purposes of coaching, promotion, advertising or publicity. The copyright rests with such authorised persons. Opting out of photography/video is done by informing the instructor on the day of the course

  4. Payment terms: the ‘course fee’ is due in full either at the time of online booking or as per the invoice payment terms. The ‘course fee’ for a club or centre will be a fee for up to 12 candidates. The ‘course fee’ for a candidate will either be ‘the price they pay individually online’ or ‘zero’ if the candidate’s club or centre is paying SWM for the full course

  5. The course fee for individuals, clubs or centres remains ‘as shown/agreed at the time of booking’ regardless of the number of bookings and/or attendees (up to 12)

 

Candidate responsibilities

  1. The online waiver (to include up-to-date contact information and a statement that you are able to participate) must be satisfactorily completed prior to the start of the course and the link to this is found in the course confirmation email. The candidate is expected to log into their SWM account to update any such details as they change – and to inform the instructor of any changes on the day of the course

  2. All candidates should wear suitable clothing to enable first aid to be practiced

  3. All candidates and anyone accompanying them must adhere to any local safety rules, bye-laws and/or codes of conduct. Clients are expected to conduct themselves in a responsible and safe manner to include: adhering to the guidance of the instructor or staff, taking care around the site, showing respect towards (and cooperating with) other clients/persons, refraining from disruptive behaviour, avoiding bad language, not causing offence to others and not being under the influence of alcohol and/or drugs

 

Candidate fitness & medical

  1. Candidates are required to state if there are any medical reasons or other factors that might affect their ability to safely participate in the course - bearing in mind that, at times, candidates will have to:

    1. move a casualty by bending down to roll/re-position them (direct lifting or transfer of casualties is not typically a part of the course)

    2. be a casualty themselves

    3. deliver rescue breaths and chest compressions (for CPR) to a personal (non-shared) manikin whilst kneeling next to it

  2. Candidates should seek medical advice if they have any doubts about their ability to participate

  3. If a candidate believes that they may require special assistance or some form of reasonable adjustment made for them to be able to take part in the course, they must contact SWM to discuss their requirements. Inclusivity is important to us so we will do our best to help

 

Equipment and insurance

  1. Candidates are expected to treat all equipment with care and to follow the guidance of the instructor

  2. Damage to SWM equipment is covered by SWM, except for when equipment has not been treated with care and/or the guidance of the instructor has not been followed

  3. Clients’ personal effects: valuables such as jewellery are not required for marine training so we ask clients not to bring them. Essential valuables such as keys, wallet, laptops, phones etc. can be left in certain places (with differing levels of security) in our range of locations. Our QMSC base has a range of good options for this. SWM will not accept any liability for damage or loss to clients’ personal effects howsoever caused

  4. SWM holds suitable liability insurance. Personal insurance is the responsibility of the candidate. Candidates may wish to consider obtaining personal insurance for any courses to cover missing the course, cancellation or curtailment of the course, personal injury, accident, damage to (or loss of) personal equipment/valuables or any other occurrence either caused by the candidate or beyond their control

 

Certification

  1. The RYA First Aid certificate will be awarded upon successful completion of the course and lasts for 3 years from the date of the course

  2. The paper certificate is the responsibility of the candidate. Candidates are advised to immediately store a copy of it electronically in case the original is lost. Replacement certificates can be re-issued at a cost of £15.00 (inc. VAT and postage to an address in the UK)

 

Cancellations

  1. SWM reserves the right to cancel the course if the minimum number of candidates has not been reached or for any other reason. In this case either: a) the course will be rescheduled or transferred to an alternative course; b) the fee paid will be held in credit; or c) a refund will be made*

  2. All cancellations must be confirmed in writing to info@simonwinkley.com

  3. Cancellation terms are as follows:

    1. Cancellation more than 14 days before the start of the course: 100% refund*

    2. Cancellation between 7 and 14 days before the start of the course: 50% refund*

    3. Cancellation less than 7 days before the start of the course (or missing all or part of it): 0% refund

(* all full or part refunds are subject to an admin fee of £15.00 (inc. VAT) per place on the course to cover the cost of booking agent fees, electronic payment charges and admin fees incurred by SWM)

SWM Terms and conditions & limitations (boat/board repairs) - valid from 1 January 2025

General

  1. All work is guaranteed for 12 months from completion. The guarantee cannot be upheld against further bumps or collisions, where the boat/board and any equipment has been sailed above its limits, where the work has been modified or following transfer of ownership

  2. [for boats] Gelcoat finishing will be smooth, watertight and polished but, depending on the boat type and condition and the location of the repair, it may not be possible to achieve a perfect shape or finish to match the original. Slight waviness and tiny surface air bubbles may be evident. Where original gelcoat is thin or where previous repairs have been made, some 'show-through' of the under layers is likely – although every effort will be made to minimise this. Precise colour matching will be attempted yet cannot be guaranteed. [for boards] finishes will be aerosol paint (lacquered and non-slipped where necessary) with approximations of colour using standard colours or Pantone colour codes (logos and/or graphics cannot normally be reproduced)

  3. Any pulled-out fittings requiring fiberglass reconstruction or custom fittings/plates may sit marginally higher (or be slightly offset) than originally

  4. Repaired boats/boards and any equipment may weigh marginally more than originally

  5. Target completion dates are based on estimates and may be dependent on weather or other considerations

  6. The estimate takes into account, where applicable, the time required to remove the boat/board and any equipment from its berth/location, to re-locate sails, covers, bags and other parts, to remove and re-step boat masts and to turn boats over

  7. The estimate is based upon a basic assessment of the boat/board and any equipment in its current visible state and position. Further costs may be incurred where closer inspection and/or cutting into the boat/board reveals additional work to be necessary

  8. Except where larger amounts are required, consumables such as fibreglass matting, resin, compounding paste, polish, grinding discs, abrasive papers and disposables are provided within the hourly rate. Consumables such as gelcoat, carbon fibre, paint, adhesive, wood, metal, hardware (including custom-made components), fixtures & fittings and specialist materials are itemised on the estimate and invoice

  9. Payment terms are 7 days from the issue date of the invoice

  10. Insurance cover for the boat, board (vessel) and/or any parts and accessories (goods) is the responsibility of the owner, SWM accepts no responsibility whatsoever for loss or theft of the vessel and/or goods before, during or after the period of repair

SWM Terms and conditions & limitations (trailer servicing) - valid from 1 January 2025

General (for small, un-braked dinghy trailer servicing)

  1. All work is guaranteed for 12 months from the completion date on this document. The guarantee cannot be upheld after any of the following occurrences: a) collisions or heavy knocks to the trailer; b) where the trailer has been towed above its limits, overloaded, not correctly secured, driven without standard safety checks before each journey, neglected, driven/stored with incorrect tyre pressure; c) where the trailer or work to it has been subsequently modified; d) following transfer of ownership

  2. It may not be possible to check the launching trolley, trailer-to-trolley compatibility and connections

  3. We work with torsion axle trailers. We are unable to work with spring axle trailers

  4. We work with small, un-braked trailers, typically for dinghies. We are unable to work with large trailers or braked trailers

  5. Checks are not made to lighting board/bulbs/plug/socket/wiring, number plate or any securing straps/ropes

  6. Completion dates may be dependent on weather or other considerations

  7. The service fee of £112.50+VAT includes the removal/installation of any necessary parts (suspension units and axles may incur additional costs). The cost of all parts fitted is in addition to the service fee. Further charges may be incurred where additional work or services are required. The fee (reduced by 50%) remains payable in the event that (after the initial visual inspection) the trailer is deemed to be unworthy of servicing and/or beyond economical repair

  8. Any replacement tyres will be supplied factory-fitted onto a new wheel and inflated to a standard recommended pressure. It is the responsibility of the owner to ensure that the tyres are inflated to the correct pressure before each journey, relative to considerations including the weight being carried by the trailer. Leaving tyres: 1) deflated for periods of time (especially when bearing weight); and/or 2) stored for long periods of time on wet, muddy and/or rough ground will dramatically reduce their safe function and life expectancy

  9. Towing the trailer is done entirely at the risk of the owner and should only be undertaken when all safety checks and preparations have been made each time to the trailer as well as any connections to the towing vehicle

  10. It must be noted that government guidance states that you could be fined up to £2500, be banned from driving and get 3 penalty points for using a vehicle in a dangerous condition and this includes whilst towing. A trailer in a dangerous condition may have an unsound frame or have deficient wheels, tyres, bearings, breakaway cable or fittings deemed to be loose or unsafe for road usage. For more information visit: https://www.gov.uk/guidance/tow-a-trailer-with-a-car-safety-checks

  11. Payment terms are 7 days from the issue date of the invoice

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